FAQ

There's nothing in your store?

This means the last collection has sold out.

To keep up to date on when the next shop release is, subscribe to my email newsletter. You can subscribe at the bottom of this webpage (I promise I don't send many emails!!).

You can also follow me on Instagram @tinycopottery

 

Is there local pick-up?

You bet! If you want to pick up in Killam, Alberta, choose 'local shipping' at checkout. This way you can avoid the shipping charge. You will receive an email with pick-up instructions. 

 

Can I put my mug in the dishwasher or microwave?

Yes. But, to help preserve your pottery handwashing is gentlest. 

 
Returns 

All orders are final sale. Please review listings thoroughly before ordering. 

 

Considerations for handmade pottery:

All pieces are handmade and no two pieces are completely alike. Part of the joy of handmade pottery is the unique qualities that each piece has. Please, keep this in mind as you look at photos and select your items. There may be marks on the pieces from my hands, my tools, or even the process of glazing. 

 

What does 'seconds' mean by a listing?

A 'second' is a piece that has a minor flaw and is sold at a discount. The piece is still safe to use and functional but it doesn't meet the standards to be sold as 'firsts'.